Shipping Policy

Every Jidanwawa doll is carefully packed before beginning its journey to a new home.

Processing Time

Processing time depends on the product.

In Stock items are usually shipped within 3–5 business days.

Preorder items will be shipped according to the estimated schedule shown on the product page.

Shipping

Orders are shipped from China.

Delivery times vary depending on your country, local customs, and postal services.

Whenever available, a tracking number will be sent to you by email after your order has been shipped.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees required by your country.

These charges are the responsibility of the buyer.

Lost or Delayed Packages

If your package is delayed or appears to be lost during transit, please contact us.

We'll do everything we can to help your doll safely find its way to you.

Thank you for welcoming a Jidanwawa doll into your home.