Each Jidanwawa doll is individually handmade or carefully prepared.
Because of this, we kindly ask you to review your order before completing your purchase.
We Accept Returns or Replacements If
- Your item arrives damaged.
- You receive the wrong item.
Please contact us within 7 days of delivery and include photos of both the item and its packaging.
We Cannot Accept Returns For
- Change of mind
- Minor differences that naturally occur in handmade products
- Preorder items after production has started
Our Promise
If there is a problem with your order, we will always do our best to find a fair solution.
We hope every doll brings a little happiness to its new home.
Thank you for welcoming a Jidanwawa doll into your home.