Each Jidanwawa doll is individually handmade or carefully prepared.
Because of this, we kindly ask you to review your order before completing your purchase.
We Accept Replacements or Refunds If
- Your item arrives damaged or has a clear defect.
- You receive the wrong item.
Please contact us within 7 days of delivery and include clear photos of the item and its packaging. Depending on the situation, we will arrange a replacement or refund.
We Cannot Accept Returns For
- Change of mind
- Minor differences that naturally occur in handmade products
- Preorder or made-to-order items once production has begun
Our Promise
If there is a problem with your order, we will always do our best to find a fair solution.
We hope every doll brings a little happiness to its new home.
Thank you for welcoming a Jidanwawa doll into your home.